INSURER JUSTIFIED ITS REQUEST FOR LOSS DOCUMENTATION


Homeowner

Bad Faith

Cooperation

Examination Under Oath

American Family Insurance (AFI) provided homeowner insurance coverage to Kelly and Rebecca Savage (Savages) at the time of an alleged burglary. In early May, 2005, the Savages claimed that they returned home and found that their auto was stolen and, relevant to this claim, their home was burglarized. The Savages made a claim for loss of personal property for $50,000. However, none of the reports or proof of loss statements included any details that supported or documented what they claim was taken. In fact, no information was entered in any document area that asked for details about stolen or lost property. The Savages, eventually, filed for summary judgment arguing that, among other issues, AFI was guilty of breach of contract. The Savages appealed after the trial court ruled in favor of AFI.

The appeals court reviewed the matter. AFI sought to adjust the loss and, as part of its investigation, discovered that, in 2000, the Savages filed bankruptcy and documented ownership of less than $5,000 in personal property. Due to the lack of loss documentation and the large discrepancy between the previously-reported personal property and the $50,000 claim, AFI requested examining the Savages under oath as well as copies of several years of tax returns. The Savages never completed the examinations, nor did they submit the requested tax information.

The court focused on the Savages’ argument that, in making its decision, the trial court erred by:

·         not properly considering the Savages’ arguments

·         failing to enforce an agreement that the original claim would continue processing after the Savages submitted the request tax returns

·         failing to rule on the Savages complaint that AFI’s timing of its request for tax returns was unreasonable

In the opinion of the higher court, the trial court handled the complaints properly including with regard to breach of contract. Specifically, it found that the lower court addressed the question of breach by ruling that AFI was NOT guilty of breach since the insurer had never made a decision on whether it would honor the Savages claim. With regard to enforcing an agreement, the higher court agreed with the lower court that the two parties had never reached a point where any final agreement was made, so any enforcement was moot. Finally, in light of the policy wording regarding an insured’s post-loss duties, the court also agreed with the lower court’s finding that AFI’s request for information to assist with claim settlement (scheduling examinations under oath and the tax returns) was well within its rights.

In the end, the higher court ruled that the lower court addressed the dispute properly. The decision against the Savages and in favor of AFI was affirmed.

Savage et al., Appellants, v. American Family Insurance Company, Appellee. CtApp OH, Tenth District. No. 081P-273 Filed September 4, 2008. Affirmed. Westlaw 897 N.E. 2nd 195